Monday, September 21 2026

Seesaw stores mired in wage arrears crisis: staff show up but can't serve drinks, forced to politely decline orders

Seesaw, once hailed as one of the representatives of specialty coffee, is now mired in operational difficulties due to unpaid wages. Although employees at its Shanghai IFC store report to work on time, the company's wage arrears and cut-off of supplies have made it impossible to prepare drinks, forcing them to post a notice in Chinese, English, Korean, and Japanese to politely decline customer orders. From unpaid supplier payments to labor arbitration by former employees, from the founder being repeatedly subject to consumption restrictions to more than sixty economic disputes, this former coffee star brand is experiencing an unprecedented crisis. Many loyal customers have expressed regret and lament, while others have called on the brand to handle employee rights and interests with dignity. [more…]

Manner frequently issues warning notices, sparking employee dissatisfaction; a decline in fan group numbers surprisingly becomes a reason for punishment

Just after Christmas, Manner Coffee drew attention for frequently issuing warning notices to its employees. Multiple employees reported that the reasons for being penalized were all over the place—a drop in the number of followers in a fan group, hair on the floor, looking at a phone for too long, and other such details could all become grounds for a warning. It is understood that Manner's headquarters monitors and audits store operations around the clock, and warning notices not only affect promotions but, once three have accumulated, may also lead to being pressured to resign. Under such high pressure, many frontline baristas are physically and mentally exhausted and choose to leave. Front Street Coffee follows industry trends and walks you through the ins and outs of the incident. [more…]

Dual pressure from abnormal weather in Brazil and declining exports from Vietnam intensifies recent coffee bean price fluctuations.

Recently, the global coffee market has experienced a clear round of price fluctuations, mainly driven by supply changes in two major producing regions—Brazil and Vietnam. Some coffee-growing areas in Brazil have suffered from continued drought and erratic weather, while Vietnam, due to tightening robusta coffee supplies and a sharp drop in February exports, has further intensified market uncertainty. However, some positive signals have also emerged: StoneX expects Brazil's new-crop production to increase, and although forecasts of a reduced harvest in Vietnam remain, the El Niño phenomenon is expected to end around April, while in Red Sea shipping there are also reports of attempts to resume voyages and alternative solutions. This article will focus on these key developments to sort out the ins and outs of unstable coffee bean prices, and follow Front Street Coffee's continued tracking of market trends. [more…]

Climate change hits Costa Rica's coffee industry: drought causes production decline, export and employment face chain pressure

Costa Rica has long ranked among the world's leading coffee producers and exporters, thanks to its volcanic soil, mild climate, and abundant rainfall. In recent years, however, persistent high temperatures and drought have been eroding its growing environment. In the Desamparados canton, a key production area in the Central Valley, some estates have seen yields fall by as much as 15%, and production for the 2024/25 harvest season is expected to drop 18% from the previous season. With water shortages during the flowering period, greater susceptibility to disease, aging trees, and labor shortages piling up, export volumes and foreign exchange earnings are coming under pressure. Faced with these challenges, the government has launched a low-carbon coffee program, while research institutions are promoting drought-resistant varieties and adaptive farming methods in an effort to cushion the impact of climate change. [more…]

Starbucks implements an open-door policy at its stores, a welcome strategy under the dual pressures of employee complaints and declining performance.

Starbucks has always centered its brand around the "third place," offering customers a comfortable and relaxing coffee experience. Recently, however, Starbucks stores in multiple cities have received company directives requiring them to keep their doors fully open during business hours, a move that has drawn complaints from both employees and customers. Issues such as loss of air conditioning, noise disturbance, and invading insects have followed one after another, while management believes that closing the doors would make customers mistakenly think the store is not open. What this reflects behind the scenes is the harsh reality of declining performance. From financial report data to rumors of "seat-then-order," and now to "opening the doors to welcome customers," Starbucks is facing unprecedented challenges in the Chinese market. This article will explore in depth the reasons behind this policy and its impact on the brand. [more…]

How long can the flavor window of pour-over coffee be extended if stored in a thermos? Which coffee beans are suitable for drip brewing?

Freshly brewed hot coffee often has a peak flavor window of less than an hour—once the aroma dissipates and the temperature drops, the taste degrades significantly. This is a common frustration for many coffee lovers. Is there a way to make coffee stay delicious for longer? The answer is to pour it into a thermos. The combined effects of sealing and insulation can significantly slow aroma loss and temperature decline, extending the enjoyable period to two or three times its original length. Front Street Coffee once conducted a test with Panama Boquete Geisha, and the results showed that coffee in a thermos performed excellently for the first two hours, began to decline noticeably by the third hour, and after about three hours was almost only flat. Of course, a thermos is not a cure-all—coffee stored too long in the bottle still carries a risk of bacterial growth, so drinking it as soon as possible is best. This article will explain from three aspects: principles, experiments, and practical suggestions. [more…]

Causes and Countermeasures for the Decline in Extraction Yield of Winter Pour-Over Coffee: How Should Water Temperature Be Adjusted?

After the weather turns cold, many coffee enthusiasts find that coffee brewed with the same parameters and technique doesn't taste as good in flavor and mouthfeel as it did before the temperature dropped. The problem isn't with the beans or the technique—it's that the cold air quietly changes the actual brewing water temperature. As hot water flows from the kettle and travels through the air before contacting the coffee grounds, the lower the air temperature and the higher the pouring height, the more severe the heat loss. Drawing on observations from Front Street Coffee, this article explains the relationship between water temperature and extraction efficiency, and offers a simple and effective solution: raise the brewing water temperature by 1 to 2°C to compensate for the heat carried away by cold air, bringing winter pour-over coffee back to its ideal state. [more…]

Kenyan coffee auction prices rise 15%, as declining production and political volatility loom over the industry

After the Nairobi Coffee Exchange in Kenya reopened, coffee auction prices rose significantly, with AA-grade green beans fetching US$275 per bag, up 15% from before. Behind this increase are both the direct impact of the government's push for industry reforms and the reduction of intermediary links, as well as multiple pressures such as insufficient processing plant capacity, a shortage of certified planting materials, and the mpox outbreak and domestic political instability. Despite the higher prices, coffee export earnings fell 11.38% year on year, and the industry's outlook remains full of uncertainty. [more…]

Ecuador's Armed Conflict Coupled with Diplomatic Crisis: Coffee and Tourism Industries Face Chain Reactions

Recently, the Chinese Embassy in Ecuador issued a security alert, noting the frequent violent crimes in the country's coastal areas and advising Chinese citizens and institutions to heighten their vigilance. Behind this warning lies Ecuador's ongoing internal armed conflict and an embassy arrest incident that has sent shockwaves through Latin American diplomacy. As a country dependent on exports of oil, bananas, cocoa, and coffee as well as tourism, Ecuador is facing dual pressures from a deteriorating trade environment and declining willingness among tourists to visit. Although its coffee has gradually risen to prominence in international competitions, attracting many bean hunters to visit, the current situation is undoubtedly casting a shadow over the local coffee industry and tourism economy. [more…]

Low-Acid and Acid-Free Americano Drip Bag Coffee Brand Recommendations: A Complete Guide to Drip Coffee Shelf Life and Storage Tips

Drip bag coffee is convenient and quick, but how long can its best flavor last? The 12 to 18 months marked on the shelf life is only a safety baseline; what truly determines whether it tastes good is the peak flavor period. Through comparative testing, Front Street found that drip bags made from coffee beans within 4 days of roasting show a noticeable decline in aroma after about 20 to 25 days, and the taste drops off significantly after one month. Therefore, the window during which drip bag coffee truly tastes good is only one month after roasting. Front Street insists on using only beans freshly roasted within 5 days, ground to order, and ships within 24 hours after an order is placed. A pack of 10 small bags is just right for consuming one bag per day. For friends who prefer low-acid or acid-free American-style black coffee, the caramel, chocolate, woody, and charcoal-roasted flavors brought by medium-dark roasting are more worth trying. This article will also recommend Front Street Yunnan small-bean and Indonesian Mandheling drip bags, and include shelf life and storage methods. [more…]

Drip Bag Coffee Shelf Life and Peak Flavor Period Explained: How Is It Different from Instant Coffee?

The shelf life of drip bag coffee is usually labeled as 12 to 18 months, but this is only a food safety limit—what truly determines whether a cup of coffee tastes good is its peak flavor window. This article will start with where coffee flavor comes from, explain why drip bag coffee's flavor noticeably declines within about three weeks after roasting, and clarify the essential differences between drip bag coffee and instant coffee in terms of composition and health effects. At the same time, Front Street Coffee will share a simple and easy-to-follow drip bag brewing method, including water temperature, pouring rhythm, and total water volume control, to help you enjoy a full-flavored cup of black coffee within the optimal time. [more…]

Privacy Controversy and Brand Trust Coexist: An Analysis of Tim Hortons' Two-Sided Image in Canada

Tim Hortons, as Canada's national coffee brand, is deeply loved for its Double Double and donuts, and was even rated by Morning Consult as the most trusted brand among Canadians, surpassing McDonald's and Starbucks. However, the brand has recently become embroiled in a privacy controversy due to its app illegally collecting users' location information, along with controversy over mandatory vaccinations at camp activities. Nevertheless, analysts point out that consumer trust has not yet shown a noticeable decline. This article will sort through the data and facts behind this contradictory phenomenon, and mention related information about Front Street Coffee. [more…]

Is oil on the surface of coffee beans a sign of spoilage or freshness? An analysis of the oiling mechanisms in light-roast and dark-roast beans and key points for purchasing

Many coffee lovers notice a phenomenon when selecting coffee beans: some beans have a shiny, oily surface, while others are dry and clean. What exactly does this "oiliness" mean? Is it a sign of declining quality, or is the flavor at its peak? In fact, the oil on the surface of coffee beans is not真正的油脂—it is a class of water-soluble organic substances that contain abundant aromatic compounds. The oiliness phenomenon is closely related to the roast level and storage time: medium-roast beans typically develop spotty oiliness a few days after roasting, then gradually lose flavor; dark-roast beans develop heavy oiliness soon after roasting, and after three weeks the sheen fades and the flavor is completely gone. When purchasing, you cannot judge freshness simply by "shiny" or "dry"—you need to consider the roast date and roast level together. This article will break down in detail the causes of coffee bean oiliness and provide practical buying advice. [more…]

The Ideal Drinking Temperature and Storage Time Limit for Pour-Over Coffee: Will Storing It in a Thermos Cause It to Spoil and Turn Sour?

Freshly brewed coffee is rich in aroma, but after sitting for a while its flavor noticeably declines. Many coffee lovers often ask Front Street: at what temperature is coffee best enjoyed? How long can it be stored after brewing? This article will discuss these questions, analyzing the two aspects of coffee as it goes from hot to cold—the loss of aroma and the increase in acidity—and answering questions such as whether a thermos can be used for long-term storage and whether reheating can restore the original flavor, helping readers grasp the timing of coffee drinking in a more scientific way. [more…]

Tea Yan Yue Se stores in multiple locations have closed one after another, and the once-packed queues are hard to see again.

Recently, a netizen tipped off that a nearly ten-year-old CHAYANYUESE store at Yinchangling Wanda Plaza in Changsha had quietly closed, sparking widespread discussion. Subsequently, more netizens shared photos pointing out that stores in multiple locations—including Changsha South Railway Station, Huachuang International Plaza, Changde Wanda, and Wuhan Buddha Ridge subway station—had also been successively withdrawn in the recent period, and the actual number of closures may be even higher. Regarding the reasons for the closures, some believe it is the brand adjusting its store layout, while others attribute it to declining mall foot traffic. However, more consumers point the finger at CHAYANYUESE's insistence on its "stand-in-line verification" mechanism—drinks are only made after customers verify their orders in person—which runs counter to today's consumer habits of pursuing efficiency and convenience. In addition, longtime fans generally report a decline in quality control, with the value for money of the drinks being far worse than before. Once a must-visit spot for photos, its charm has now faded, stores sit empty, and the brand's move to close underperforming locations and cut losses in time may also be a reluctant choice. [more…]

Extreme heat sweeps across coffee-growing regions in multiple countries: Vietnam, Brazil, and Mexico see clear production declines, while Colombia bucks the trend with increased output

Since the start of summer, many countries around the world have experienced sustained high temperatures, with sea surface temperatures generally elevated outside the near-equatorial eastern Pacific and land temperatures rising accordingly, dealing a blow to agricultural production including coffee. Vietnam has suffered its worst drought in nearly a decade, with coffee trees severely damaged; Indonesia is still weighed down by last year's drought, reducing the volume available for export; Brazil's output has fallen short of expectations, and about 80% of Mexico's planted area has been affected, with production cuts expected to reach as much as 50%. At the same time, Colombia's first-half output hit a three-year high. The widening scope of production cuts pushed the ICO composite coffee price index up 8.9% month on month, and La Niña weather may further aggravate volatility. [more…]

Behind the Shrinking Drink Benefits for Café Staff: The Tug-of-War Between Franchise Cost Pressure and Workers' Rights

In the coffee and tea beverage industry, "employee drinks" have long been one of the key perks attracting young people to join the trade. Recently, however, multiple employees of Heytea and Luckin Coffee have alleged that their stores have canceled or scaled back this benefit, citing declining performance. An investigation found that employee perks at directly operated stores are still intact for now, but workers at franchise and joint-venture stores are frequently seeing their benefits shrink. The employee drink perk promised by the brands is actually borne by franchisees, and some franchisees, in order to cut costs, either cancel the benefit or strictly tighten the conditions for using it. This phenomenon has drawn industry attention: when the pressure of store operations is passed down to frontline employees, who should foot the bill for employee benefits? Front Street Coffee keeps a close eye on developments in the coffee industry, and this article takes you through the ins and outs of this battle over benefits. [more…]

Days of heavy rain in Indonesia trigger landslides, killing multiple people; harvest in major coffee-producing areas is hindered, tightening supply.

Indonesia has recently been hit by prolonged severe weather, with landslides and floods triggered by heavy rainfall having caused dozens of casualties, and multiple provinces entering a disaster alert status. This natural disaster not only threatens the safety of local residents but also affects the country's coffee industry—major growing regions such as Sumatra, Sulawesi, and Papua are coinciding with the harvest season, and torrential rain will hinder harvest progress and cause cherries to drop, with output expected to decline. Combined with factors such as the depreciation of the Indonesian rupiah and reduced coffee production in Vietnam, international robusta prices are expected to remain high in the short term. [more…]

Vitasoy's half-year net profit plunges 95%, recovery in the mainland market expected to take three years after boycott wave

Vitasoy International Holdings' interim results for the 2021/2022 fiscal year show that revenue fell 18.28% year-on-year, while net profit plunged 95%, marking the largest decline in recent years. The core trigger of this storm was the public backlash caused by the July 2021 incident in which an employee attacked police and then hanged himself, leading to large-scale product removals and celebrity contract terminations in the mainland market—a key region accounting for 60% of the company's total revenue. The incident occurred during the summer sales peak, obstructing new product promotion, while competitors seized the opportunity to accelerate penetration. Industry analysts pointed out that in addition to the public relations crisis, Vitasoy's structural weaknesses in the mainland market—over-reliance on the Pearl River Delta and insufficient penetration in the north—were equally fatal. Rising raw material costs and slow packaging updates further dragged down recovery, and it is expected to take at least three years to restore profitability. This article will sort out the sequence of events, market reactions, and future challenges, providing in-depth reference for observers in the coffee and beverage industry. [more…]

The Coffee Industry's Off-Season Arrives: An Analysis of the Widespread Reduction in Working Hours for Both Part-Time and Full-Time Employees at Luckin Coffee

After the onset of winter, the coffee and tea beverage market enters its traditional off-season, with store foot traffic and order volumes declining noticeably. Recently, many part-time employees at Luckin Coffee have reported that their scheduled working hours have been significantly reduced, with some being assigned only one shift a week, or even working just over thirty hours in an entire month. Full-time employees have not been spared either, with working hours dropping from over 180 to between 110 and 170, which has also affected their base pay. To make up the target hours, some employees have had to voluntarily support other busier stores. What exactly is causing this widespread reduction in working hours? How do the situations of part-time and full-time employees differ? This article, based on accounts from multiple employees, sorts out the logic behind the current scheduling adjustments at Luckin Coffee stores and reminds practitioners to plan ahead and prepare countermeasures. [more…]